Luggage

On our buses, you can take for free:

- 1 handbag (42x30x18 cm).

- 1 hold luggage (80x50x30 cm) up to 20 kg.

If you need an additional luggage, you can integrate your ticket with an “Additional Hold Luggage” (80x50x30 cm, maximum weight of 20 kg)

For larger luggage, you can choose “Special Luggage”, smaller than 240 cm (height + width + depth) up to 30kg.

Luggage space is limited: we recommend that you purchase your extra luggage when making your reservation, but if you realise after your purchase that you need more space, we remind you that you can add extra luggage to your journey via the Personal Area, if you are a registered user, or via the "Manage your booking" section, by entering your booking number and e-mail.

For safety reasons, remember to attach a tag with your name, telephone number and home address to your luggage.

For more info, see the relevant page.

Sure, you can add luggage while purchasing your ticket or later, through the Personal Area, if you are a registered user, or through the "Manage your booking" section, by entering your booking number and e-mail.

Remember, you can bring a handbag and a hold luggage (up to 20 kg) for free on board our buses.

If you need additional luggage, you can integrate your ticket with a “Additional Hold Lugagge”, (80x50x30 cm, maximum weight of 20 kg) and a “Special Luggage”

, smaller than 240 cm (height + width + depth) up to 30 kg.

For safety reasons, remember to attach a tag with your name, telephone number and home address to your luggage.

For more info, see the relevant page.

To know more about the relevant prices and conditions, click here.

The following items cannot be brought on our buses:

- Explosive, easily flammable, radioactive, foul-smelling or corrosive substances;

- Unpackaged or unprotected items that may damage other travellers, luggage or the bus;

- Weapons and ammo, except for security forces.

- Pets with diseases that can be transmitted to humans, and that have not been properly vaccinated.

For further info and clarifications, see our general conditions.

On our buses, you can take for free:

- 1 handbag (42x30x18 cm).

- 1 hold luggage (80x50x30 cm) up to 20 kg.

If you need additional luggage, you can integrate your ticket with an “Additional Hold Luggage”, (80x50x30 cm, maximum weight of 20 kg) and a “Special Luggage”, smaller than 240 cm (height + width + depth) up to 30 kg.

Luggage space is limited: we recommend that you purchase your extra luggage when making your reservation, but if you realise after your purchase that you need more space, we remind you that you can add extra luggage to your journey via the Personal Area, if you are a registered user, or via the "Manage your booking" section, by entering your booking number and e-mail.

For safety reasons, remember to attach a tag with your name, telephone number and home address to your luggage.

For more info, see the relevant page.

Yes, in addition to your handbag and your hold luggage you may take:

- one Additional Hold Luggage measuring 80x50x30cm and weighing no more than 20 kg

- one Special Luggage of dimensions not exceeding 240 cm (height + width + depth) and weight less than 30 kg. 

The Additional Hold Lugagge and Special Luggage can be added when you purchase your ticket, on the Passenger Data page, Additional Services section or added later to your journey, through the Personal Area, if you are a registered user, or through the "Manage your booking" section, by entering your booking number and e-mail.

Additional Hold Luggage and Special Luggage carry an additional fee.

The following items are considered “XL Luggage”:

- Bicycles (not electric);

- surfboards

- ski equipment

- hoverboards.

If you want to bring a musical instrument that exceeds the size and/or weight of the handbag, you need to purchase an additional ticket and book a seat to bring it on board with you.

For more info, see the relevant page.

If your luggage exceeds the maximum weight allowed (20 kg) and the hold luggage size (80 x 50x 30 cm), you can book a "Special Luggage" with dimensions of no more than 240 cm (height + width + depth) and a weight of no more than 30 kg. You can book the "Special Luggage” when purchasing your ticket, on the Passenger Data page, Additional Services section, or after purchase, up to the time of departure, through the Personal Area, if you are a registered user, or through the "Manage your booking" section, by entering your booking number and e-mail.

If there is no space available, or if the luggage exceeds the maximum limit allowed, the driver can refuse to transport the luggage.

For more info, see the relevant page.

You can take along your bicycles and sports equipment by booking a Special luggage when you purchase your ticket. Space for these objects is subject to availability; therefore, we recommend you to book it as early as possible.

Musical instruments can be considered handbags, if they comply with the relevant size, and can be brought on board as handbag for free. If the size is more than 150 cm (height + weight + depth) and weight more than 10 kg, you need to add an additional adult passenger ticket at the time of booking and book a seat next to yours. You can take on board one musical instrument per passenger. Strollers travel for free on our buses: you can bring one per person (foldable strollers only).

You can bring your foldable wheelchair and other mobility aids for people with reduced mobilities or disabilities on board free of charge. Visit the Enquiries and alerts page, select the “Passengers with disabilities” section, and then “Wheelchair travel request”. To load the wheelchair in the hold, send the compiled form at least 3 days before departure, while to bring it on board, send the compiled “Passengers with disabilities”, and “Wheelchair travel request” form at least 7 days before departure. To load the wheelchair in the hold, send the compiled form at least 3 days before departure, while to bring it on board, send the compiled form at least 7 days before departure.